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Privacy Policy

 

Introduction
Welcome to the online store of Halonivra (hereinafter referred to as "I" or "we"). We are committed to protecting the privacy and security of your personal information. This policy outlines how we handle data related to the sale of massage chairs, children's playground equipment, air mattresses, and bike trailers. By accessing our online store, you agree to the practices described in this policy.

1. Scope of Application
This policy applies solely to information collected through our online store. It governs the processing of data necessary to provide our products and services to you. This policy does not apply to any offline activities, as we operate exclusively as an online store.

2. Information Collection and Technical Means
We collect information to facilitate the operation of our online store. When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. We use Cookies—small data files placed on your device—to collect this information. These technologies help us remember your preferences and understand how you interact with the site to optimize performance.

3. Scope of Information Use and Sharing
We use the information collected to fulfill orders, communicate with you, and screen for potential risk. We do not sell your personal data. We share your personal information only with trusted service providers necessary to operate our business, such as:

  • Payment Processors: To securely process your payments.

  • Logistics Partners: To deliver massage chairs, playground equipment, air mattresses, and bike trailers to your designated address.
    We ensure that these parties adhere to strict confidentiality obligations and only use your data for the specific services we request.

4. Data Storage and Cookies
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or as required by law. Regarding Cookies, we operate on a basis of transparency and authorization. You have the option to accept or decline Cookies through your browser settings. However, declining Cookies may prevent you from taking full advantage of our online store. By continuing to use our site with Cookies enabled, you authorize us to store these files on your device.

5. User Rights
You have specific rights regarding your personal information held by us. These rights include:

  • Access and Correction: You may request access to the personal data we hold about you and request that we correct or update any information that is inaccurate.

  • Deletion: You may request that we delete your personal data from our records.

  • Withdrawal of Rights: Where you have provided consent for processing, you have the right to withdraw this consent at any time.
    To exercise any of these rights, please contact us using the information provided in Section 9.

6. Legal Basis for Data Processing
In accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws, we process your personal data based on the following legal grounds:

Performance of Contract
We process your data to fulfill the contract we have with you. This includes processing your orders, arranging shipping for products, and providing customer support related to your purchase.

Explicit Consent
We process your data for newsletter subscriptions and marketing activities only when you have given us your explicit consent to do so.

Compliance with Legal Obligations
We process your data as necessary to comply with applicable laws, including tax, accounting, and regulatory requirements.

Legitimate Interests
We process your data based on our legitimate interests, such as improving user experience on our online store and detecting or preventing fraud and security issues.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) technology to encrypt data during transmission. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.

9. Contact Information
If you have questions about this policy or wish to exercise your rights, please contact us using the details below:

Address: 15227 MAIN ST E APT 204, SUMNER, WA 98390-2846, United States
Phone: +1 (414) 324-2764
Email: client@halonivra.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)